PRIVACY POLICY 

Last updated: November 26, 2024

Indulgence Medi spa (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.yourindulgence.com.au/ or engage with us.

By using our site, you agree to the terms outlined in this Privacy Policy.

What Information Do We Collect?

We may collect the following types of information:

Personal Details: Name, email address, phone number, and postal address.
Booking and Transaction Details: Payment information, appointment history, and service preferences.
Website Usage Information: IP address, browser type, pages viewed, and cookies.
Feedback and Communication: Messages sent through contact forms or email inquiries.

How Do We Collect Your Information?

We collect information when you:

Book an appointment or make a purchase.
Subscribe to our newsletter or promotions.
Submit a form on our website.
Interact with our site, including through cookies or analytics tools.

How Do We Use Your Information?

We use your information to:

Provide salon and spa services, manage bookings, and process transactions.
Send promotional offers, updates, and newsletters (if you’ve opted in).
Improve our website and customer experience through analytics.
Comply with legal and regulatory obligations.

How Do We Protect Your Information?

We implement security measures to safeguard your information, including:

Encryption for sensitive data.
Secure access controls for personal information.
Regular review of data storage and protection practices.

While we strive to protect your information, no online system is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and improve your browsing experience.
Analyze website traffic and usage patterns.

You can manage or disable cookies in your browser settings. However, disabling cookies may impact site functionality.

Do We Share Your Information?

We do not sell your personal information. We may share it with:

Service Providers: Payment processors, email platforms, and hosting providers.
Legal Authorities: When required by law or to protect our rights.

Your Rights

You have the right to:

Access and correct your personal information.
Withdraw consent for marketing communications.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights.

To exercise these rights, contact us at:

Email: [email protected]
Phone: 0402 113 131
Address 1: Shop 77, Stockland 181 Reynolds Road, Melbourne, Victoria 3109

Address 2: 51 Brandon Park Shopping Centre Cnr Springvale and Ferntree Gully Road, Wheelers Hill, Victoria 3150

Address 3: Shop 40, Blackburn Square Shopping Centre, 66-104 Springfield Road, Blackburn North

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Indulgence Medi Spa
Website: https://www.yourindulgence.com.au/
Email: [email protected]
Phone: 0402 113 131